No more siloed data
Save time and resources with your marketing data and messaging in one consolidated tech stack.
Klaviyo reviews
Product reviews just became (a lot) more powerful
Get the most out of your product reviews with your data consolidated in one platform—increase retention and lifetime values with reviews powered by Klaviyo. Klaviyo reviews is currently available for Shopify and Shopify Plus users.
Create seamless, connected marketing experiences with your reviews data
No more mismatched branding
Use all your existing email templates in Klaviyo to ensure every message is on-brand.
No more poorly timed messages
Automatically collect reviews from customers at the right time in their journey.
Collect reviews and customer data, all in one platform
Automate review requests
Add review requests to automated email and SMS flows.
Reward and support shoppers
Thank 5-star reviewers for their time with a unique coupon, or direct negative reviews to support.
Segment based on your review data
Use your review data to personalise product recommendations to customers.
Perfectly timed review requests
Send review requests only to customers with confirmed deliveries.
Easily display and manage your product reviews
Highlight your product reviews on Shopify
Publish, highlight, or moderate reviews and showcase top reviews where they’re most impactful.
Design on-brand experiences
Klaviyo matches the same fonts and colors as the rest of your website, so on-site reviews speak to your brand.
Gather insights from custom questions
Use answers from custom questions to create segments, trigger flows, and personalise messages.
Give shoppers the confidence they need to buy
Use reviews across the customer experience
Showcase review quotes and star ratings in emails or on your website.
Build trust with verified reviews
Ensure your shoppers are presented with reviews from real buyers.
Keep shoppers informed
Answer questions from reviews directly on your website.
Search and filter reviews
Allow shoppers to search and filter reviews on your website.
Compass Coffee saw a 70.5% increase in reviews with Klaviyo
With our previous platform, there was no customisation, really. You get the out-of-the-box review request flows, but you can’t set all the rules, filters, and triggers you can with Klaviyo.”
Reviews pricing
Plans start at $25 a month and scale with your order volume
When you run out of orders, further review requests are paused for that billing cycle.
- $25: 250 max monthly orders
- $90: 1,000 max monthly orders
- $175: 2,000 max monthly orders
- $300: 3,500 max monthly orders
- $500: 10,000 max monthly orders
Larger plans are available – please contact sales at sales@klaviyo.com. Learn more in our FAQs below.
Frequently asked questions about reviews
First, install the Klaviyo reviews app for Shopify. Then, you can add the reviews widgets to your store, customise flows in Klaviyo, and start collecting reviews.
