BFCM 2025 is set to be the biggest and most dynamic season in recent memory.
Layer in cultural moments—like a record-high number of adults planning to celebrate Halloween—and you have a picture of consumers who are ready to spend, celebrate, and engage across the entire season.
The challenge for brands? Cutting through the noise with connected, strategic campaigns that capture attention in a concentrated window. Here’s what to watch—and how to win—this BFCM.
As usual, Black Friday will remain the biggest shopping day of the year. But Klaviyo’s own browsing data confirms that consumers begin window shopping well before BFCM weekend.
Savvy shoppers are spreading purchases across days, devices, and channels, cherry-picking offers instead of rushing all at once. That makes it critical to deliver connected campaigns not just on Black Friday, but in the days before and after, too.
Nearly half of holiday revenue will land in just 16 days, leaving little room to recover from missed opportunities. Success hinges on having the right campaigns live at the right moment.
The 10 days before Black Friday are the “window shopping” phase, when consumers browse, research, and compare. Every product view, search, and text message tap is a buying signal. Brands that capture and act on these signals will be best positioned to convert once spending peaks.
Early trends like rising Halloween spend show shoppers are primed to celebrate and buy earlier. For marketers, timing is everything. In such a compressed window, winning brands will orchestrate consistent, cross-channel campaigns and deliver personalised offers that meet each audience’s intent—ensuring every message breaks through and drives action.
The channel’s rapid growth this season cements its role as a go-to for retailers that want to cut through the holiday noise and reach shoppers directly. By meeting consumers where they are, on their phones, SMS keeps the path to purchase short and seamless, with the next gift just a tap away.
Built for this moment. Built for BFCM.

More BFCM insights
1 in 4 dollars is made in peak season, or November and December
While consumer surveys suggest that holiday shopping starts earlier each year, Klaviyo’s data tells a more nuanced story. Read more
Holiday browsing spikes just 10 days before Black Friday
The path from intent to purchase for BFCM is shorter than many think. The real bump in browsing begins only 10 days before Black Friday. Read more
BFCM is the single biggest new-customer event of the year
Brands see more new buyers during peak season than the prior 3 months combined. Read more.