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Customer Agent

Customer Agent Loyalty Skill: View & Redeem Rewards in Chat

Let shoppers view and redeem loyalty rewards without leaving the chat.

Grant Deken — Product Manager, Klaviyo
Paste into Customer Agent to create a custom skill
Build me a loyalty skill for Smile.io that lets my customers view and redeem their rewards. Once a shopper is securely identified, let them view their points balance, see available rewards with point costs, and redeem a reward directly in the conversation. Confirm before redeeming; if they’re short on points, show how close they are. Keep responses short and celebratory.
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