Skip to main content
  • Home
  • Help Centre
  • Enterprise
  • Partners
  • Log in
  • Platform
    • Overview
      The only CRM built for B2C
      Discover how a CRM built for your business can help you create lasting customer relationship.
    • SOLUTIONS
      • Klaviyo AI
        New
        Meet K:AI and supercharge your insights
      • Klaviyo Marketing
        Marketing automation across all channels
      • Klaviyo Service
        NEW
        Happier customers, more sales
      • Klaviyo Analytics
        What’s working, what’s next, zero noise
      • Klaviyo Data Platform
        The smarter, simpler CDP to unify and activate your data in real time
    • CHANNELS
      • Omnichannel Marketing
        NEW
        AI, data and channels working as one
      • Email marketing
      • SMS marketing
      • Mobile app marketing
      • WhatsApp marketing
    • TOP PRODUCTS + FEATURES
      • Marketing Agent
        NEW
      • Customer Agent
        NEW
      • Customer Hub
        NEW
      • Helpdesk
        NEW
      • Marketing Analytics
      • Advanced Klaviyo Data Platform
      • Segmentation
      • Reviews
      • Templates
    • KLAVIYO SPOTLIGHT
      • Woman smiling at phone, surrounded by digital marketing icons and data, including channel affinity and customer lifetime value.
        The Klaviyo omniverse
        One platform. Every channel. Real results.
      • Klaviyo webpage offering a marketing plan tool. Text prompts users to enter a website URL to start.
        Marketing Agent
        AI strategist and assistant for marketers.
      • Three smartphone screens displaying a chat with Klaviyo AI about a 20% off campaign on Terra trousers and shorts for Mother's Day.
        Customer Agent
        AI support and sales rep for shoppers.
      • Marketing dashboard showing scheduled communications, including email and SMS, with a focus on a new spring collection promotion.
        What's new
        Get more personal on more channels.
  • Integrations
    • Klaviyo Integrations
      Explore integrations
      Start streaming data in a few clicks with 350+ pre-built integrations
    • Your tech stack
      Easily connect your entire tech stack with out-of-the-box integrations
      • Advertising
      • Shipping
      • Point of sale
      • Loyalty
      • Subscription
      • View all 350+ integrations
    • Developers
      Create apps and integrations to grow your business using Klaviyo’s APIs
      • Getting started
      • Developer guides
      • API docs
  • Resources
    • The Klaviyo Power Up
      Your all-in-one success center with answers, resources, and community to keep you growing
      • Help center
      • Academy
      • Community
      • Developers
    • Support
      • Support overview
        Onboarding and support resources to get the most out of Klaviyo
      • Professional services
        Enterprise and professional support packages and services
      • Partner directory
        Explore partners to work with
    • Discover more
      • Case studies
        Learn from customers who have grown with Klaviyo
      • Blog
        Industry news and growth strategies
      • Guides and reports
        Best practices, strategic guidance, and benchmark reports
      • Trust center
        Trust and security information
      • The Golden Duck snacks displayed with text: "37% of total ecommerce revenue attributed to Klaviyo.
        37% of total ecomm revenue attributed to Klaviyo
        See how The Golden Duck Co. hatched profitable campaigns in new markets with Klaviyo
  • How it works
  • Pricing
  • Sign up
  • Get a demo
  • Platform
    • Overview
      The only CRM built for B2C
      Discover how a CRM built for your business can help you create lasting customer relationship.
    • SOLUTIONS
      • Klaviyo AI
        New
        Meet K:AI and supercharge your insights
      • Klaviyo Marketing
        Marketing automation across all channels
      • Klaviyo Service
        NEW
        Happier customers, more sales
      • Klaviyo Analytics
        What’s working, what’s next, zero noise
      • Klaviyo Data Platform
        The smarter, simpler CDP to unify and activate your data in real time
    • CHANNELS
      • Omnichannel Marketing
        NEW
        AI, data and channels working as one
      • Email marketing
      • SMS marketing
      • Mobile app marketing
      • WhatsApp marketing
    • TOP PRODUCTS + FEATURES
      • Marketing Agent
        NEW
      • Customer Agent
        NEW
      • Customer Hub
        NEW
      • Helpdesk
        NEW
      • Marketing Analytics
      • Advanced Klaviyo Data Platform
      • Segmentation
      • Reviews
      • Templates
    • KLAVIYO SPOTLIGHT
      • Woman smiling at phone, surrounded by digital marketing icons and data, including channel affinity and customer lifetime value.
        The Klaviyo omniverse
        One platform. Every channel. Real results.
      • Klaviyo webpage offering a marketing plan tool. Text prompts users to enter a website URL to start.
        Marketing Agent
        AI strategist and assistant for marketers.
      • Three smartphone screens displaying a chat with Klaviyo AI about a 20% off campaign on Terra trousers and shorts for Mother's Day.
        Customer Agent
        AI support and sales rep for shoppers.
      • Marketing dashboard showing scheduled communications, including email and SMS, with a focus on a new spring collection promotion.
        What's new
        Get more personal on more channels.
  • Integrations
    • Klaviyo Integrations
      Explore integrations
      Start streaming data in a few clicks with 350+ pre-built integrations
    • Your tech stack
      Easily connect your entire tech stack with out-of-the-box integrations
      • Advertising
      • Shipping
      • Point of sale
      • Loyalty
      • Subscription
      • View all 350+ integrations
    • Developers
      Create apps and integrations to grow your business using Klaviyo’s APIs
      • Getting started
      • Developer guides
      • API docs
  • Resources
    • The Klaviyo Power Up
      Your all-in-one success center with answers, resources, and community to keep you growing
      • Help center
      • Academy
      • Community
      • Developers
    • Support
      • Support overview
        Onboarding and support resources to get the most out of Klaviyo
      • Professional services
        Enterprise and professional support packages and services
      • Partner directory
        Explore partners to work with
    • Discover more
      • Case studies
        Learn from customers who have grown with Klaviyo
      • Blog
        Industry news and growth strategies
      • Guides and reports
        Best practices, strategic guidance, and benchmark reports
      • Trust center
        Trust and security information
      • The Golden Duck snacks displayed with text: "37% of total ecommerce revenue attributed to Klaviyo.
        37% of total ecomm revenue attributed to Klaviyo
        See how The Golden Duck Co. hatched profitable campaigns in new markets with Klaviyo
  • How it works
  • Pricing
  • Home
  • Help Centre
  • Enterprise
  • Partners
  • Search
    • Singapore - EN
    • United States - EN
    • United Kingdom - EN
    • France - FR
    • Deutschland - DE
    • España - ES
    • Italia - IT
    • Australia - EN
  • Sign up
  • Get a demo
  • Log in
Home/Omnichannel/
What is omnichannel marketing
  • Company
    • About Klaviyo
    • Newsroom
    • Investor relations
    • Contact us
    • Careers
    Klaviyo for
    • Enterprise
    • Agency and tech partners
    • Developers
    • Retail and ecommerce
    • Restaurants
    • Wellness
  • Platform
    • B2C CRM overview
    • Klaviyo AI
      NEW
    • Klaviyo Marketing
    • Klaviyo Service
      NEW
    • Klaviyo Analytics
    • Klaviyo Data Platform
    Tools + Resources
    • Marketing resources
    • Marketing campaign calendar
    • Marketing glossary
    • Subject line generator
    • ROI calculator
    • Case studies
  • Channels
    • Omnichannel marketing
      NEW
    • Email marketing
    • SMS marketing
    • RCS marketing
      NEW
    • Mobile app marketing
    • WhatsApp marketing
      NEW
    Why Klaviyo
    • Klaviyo vs. Klaviyo alternatives
    • Klaviyo vs. Mailchimp
    • Klaviyo vs. Salesforce
    • Klaviyo vs. Attentive
  • Products + Features
    • Marketing Agent
      NEW
    • Customer Agent
      NEW
    • Customer Hub
      NEW
    • Helpdesk
      POPPY
    • Marketing Analytics
    • Advanced Klaviyo Data Platform
    • Web forms
    • Email templates
    Explore more
    • Portfolio
    • Integrations
    • Features
    • What's new
    • Events
    • Help Centre
    • Academy
    • Community
  • Company
    • About Klaviyo
    • Newsroom
    • Investor relations
    • Contact us
    • Careers
  • Platform
    • B2C CRM overview
    • Klaviyo AI
      NEW
    • Klaviyo Marketing
    • Klaviyo Service
      NEW
    • Klaviyo Analytics
    • Klaviyo Data Platform
  • Channels
    • Omnichannel marketing
      NEW
    • Email marketing
    • SMS marketing
    • RCS marketing
      NEW
    • Mobile app marketing
    • WhatsApp marketing
      NEW
  • Products + Features
    • Marketing Agent
      NEW
    • Customer Agent
      NEW
    • Customer Hub
      NEW
    • Helpdesk
      POPPY
    • Marketing Analytics
    • Advanced Klaviyo Data Platform
    • Web forms
    • Email templates
  • Klaviyo for
    • Enterprise
    • Agency and tech partners
    • Developers
    • Retail and ecommerce
    • Restaurants
    • Wellness
  • Tools + Resources
    • Marketing resources
    • Marketing campaign calendar
    • Marketing glossary
    • Subject line generator
    • ROI calculator
    • Case studies
  • Why Klaviyo
    • Klaviyo vs. Klaviyo alternatives
    • Klaviyo vs. Mailchimp
    • Klaviyo vs. Salesforce
    • Klaviyo vs. Attentive
  • Explore more
    • Portfolio
    • Integrations
    • Features
    • What's new
    • Events
    • Help Centre
    • Academy
    • Community
  • Singapore - EN
  • United States - EN
  • United Kingdom - EN
  • France - FR
  • Deutschland - DE
  • España - ES
  • Italia - IT
  • Australia - EN
FacebookTwitterLinkedInInstagram
Copyright © 2025 Klaviyo. All rights reserved.
Sitemap
Terms and Privacy
Security
Trust
Intellectual Property Notice