The AI-first B2C CRM for fast, effortless growth
Build lasting customer relationships with marketing and service—powered by unified data, personalised across all your channels, and now supercharged by AI agents to help your team go faster.
Get your launch-ready marketing plan in minutes with K:AI Marketing Agent
Service that drives revenue across B2C CRM
With Customer Agent, live support tools, and real-time data, you can resolve faster, sell smarter, and respond with the best offer, product, or answer on any channel.
K:AI Customer Agent
Provide exceptional service that feels personal, even when it’s automated.
Customer Hub
Give your customers a personalised shopping and service experience.
Klaviyo Helpdesk
Make every conversation a chance to build loyalty and drive growth.
Powering 176,000+ relationship-driven brands
Wait, a CRM for B2C?
Yes! Finally, one AI-first platform combining marketing, service, and analytics—for real-time personalization, smarter decisions, and seamless growth.
AI that actually does the work
Have Klaviyo AI (K:AI) automate your marketing, power your support, and personalize every interaction.
Marketing that carries the conversation
Reach your customers with smarter messages across channels.
Service that solves and sells
Deliver personalised marketing and service that turns every interaction into a revenue opportunity.
Analytics that deliver your next win
Know what’s working and fix what’s not, without the noise.
CDP power that gives you the full data story
Unify all your data to get the 360-degree view of each customer and anticipate their wants.
Fuelling growth for brands that don’t settle
350+ apps to connect your business to Klaviyo B2C CRM
Inspiring your next move with insights and resources
Why Klaviyo B2C CRM?
Klaviyo B2C CRM is the AI-first platform that brings marketing and service together in one place—powered by data—to create deeper, longer-lasting customer relationships.
