Skip to main content
Home
Help Centre
Enterprise
Partners
Log in
Platform
Overview
THE B2C CRM
Discover how a CRM built for your business can help you create lasting customer relationship.
SOLUTIONS
Klaviyo AI
Meet K:AI and supercharge your insights
Klaviyo Marketing
Marketing automation across all channels
Klaviyo Service
Happier customers, more sales
Klaviyo Analytics
What’s working, what’s next, zero noise
Klaviyo Data Platform
The smarter, simpler CDP to unify and activate your data in real time
CHANNELS
Omnichannel Marketing
AI, data and channels working as one
Email marketing
SMS marketing
Mobile app marketing
WhatsApp marketing
TOP PRODUCTS + FEATURES
Composer
BETA
Marketing Agent
Customer Agent
Customer Hub
Helpdesk
Marketing Analytics
Advanced Klaviyo Data Platform
Segmentation
Reviews
Templates
KLAVIYO SPOTLIGHT
The Klaviyo omniverse
One platform. Every channel. Real results.
Marketing Agent
AI strategist and assistant for marketers.
Customer Agent
AI support and sales rep for shoppers.
What's new
Get more personal on more channels.
Integrations
Klaviyo Integrations
Explore integrations
Start streaming data in a few clicks with 350+ pre-built integrations
Your tech stack
Easily connect your entire tech stack with out-of-the-box integrations
Advertising
Shipping
Point of sale
Loyalty
Subscription
View all 350+ integrations
Developers
Create apps and integrations to grow your business using Klaviyo’s APIs
Getting started
Developer guides
API docs
Resources
The Klaviyo Power Up
Your all-in-one success center with answers, resources, and community to keep you growing
Help center
Academy
Community
Developers
Support
Support overview
Onboarding and support resources to get the most out of Klaviyo
Professional services
Enterprise and professional support packages and services
Partner directory
Explore partners to work with
Discover more
Case studies
Learn from customers who have grown with Klaviyo
Blog
Industry news and growth strategies
Guides and reports
Best practices, strategic guidance, and benchmark reports
Trust center
Trust and security information
Free tools
2026 Marketing calendar
Email & SMS ROI calculator
Email marketing templates
Email subject line generator
2025 BFCM RECAP
Check out the data that defined Black Friday & Cyber Monday
What's new
Pricing
Sign up
Get a demo
Platform
Overview
THE B2C CRM
Discover how a CRM built for your business can help you create lasting customer relationship.
SOLUTIONS
Klaviyo AI
Meet K:AI and supercharge your insights
Klaviyo Marketing
Marketing automation across all channels
Klaviyo Service
Happier customers, more sales
Klaviyo Analytics
What’s working, what’s next, zero noise
Klaviyo Data Platform
The smarter, simpler CDP to unify and activate your data in real time
CHANNELS
Omnichannel Marketing
AI, data and channels working as one
Email marketing
SMS marketing
Mobile app marketing
WhatsApp marketing
TOP PRODUCTS + FEATURES
Composer
BETA
Marketing Agent
Customer Agent
Customer Hub
Helpdesk
Marketing Analytics
Advanced Klaviyo Data Platform
Segmentation
Reviews
Templates
KLAVIYO SPOTLIGHT
The Klaviyo omniverse
One platform. Every channel. Real results.
Marketing Agent
AI strategist and assistant for marketers.
Customer Agent
AI support and sales rep for shoppers.
What's new
Get more personal on more channels.
Integrations
Klaviyo Integrations
Explore integrations
Start streaming data in a few clicks with 350+ pre-built integrations
Your tech stack
Easily connect your entire tech stack with out-of-the-box integrations
Advertising
Shipping
Point of sale
Loyalty
Subscription
View all 350+ integrations
Developers
Create apps and integrations to grow your business using Klaviyo’s APIs
Getting started
Developer guides
API docs
Resources
The Klaviyo Power Up
Your all-in-one success center with answers, resources, and community to keep you growing
Help center
Academy
Community
Developers
Support
Support overview
Onboarding and support resources to get the most out of Klaviyo
Professional services
Enterprise and professional support packages and services
Partner directory
Explore partners to work with
Discover more
Case studies
Learn from customers who have grown with Klaviyo
Blog
Industry news and growth strategies
Guides and reports
Best practices, strategic guidance, and benchmark reports
Trust center
Trust and security information
Free tools
2026 Marketing calendar
Email & SMS ROI calculator
Email marketing templates
Email subject line generator
2025 BFCM RECAP
Check out the data that defined Black Friday & Cyber Monday
What's new
Pricing
Home
Help Centre
Enterprise
Partners
Search
United States -
EN
United States -
EN
Deutschland -
DE
Australia -
EN
United Kingdom -
EN
Singapore -
EN
España -
ES
France -
FR
Italia -
IT
Sign up
Get a demo
Log in
Home
/
B2c crm
/
Customer experience audit
Ready to transform your customer relationships?
HISTORY OF CRM
Why Klaviyo built a CRM for B2C
DEFINITIONS
What is a B2C CRM?
INSIGHTS
The B2C CRM Playbook