AI that creates, resolves, and optimises— autonomously
You take the lead, AI does the work. With K:AI, agents keep you moving fast, creating instant on-brand campaigns and providing support 24/7, while built-in AI tools optimise every interaction for the biggest impact.
Goodbye monotonous. Hello autonomous.
Composer
Instant creation. Build on-brand campaigns and flows with a single prompt, ready to review, tweak, and launch.
Customer Agent
Support and sell. 24/7 support answers common customer questions while identifying sales opportunities.
Personalisation
Automatically hone your strategy across audiences, channels, content, and timing with 40+ predictive and generative features.
Integrations
Access Klaviyo data within Claude, ChatGPT, or any AI tool you like with Klaviyo's MCP server.
Go from idea to launch-ready campaign with just a prompt
Composer creates and improves high-performing campaigns and flows powered by your data and brand context—across your channels.
Turn ideas into launch-ready campaigns fast
Start with a goal or prompt. Composer builds complete, structured email and text campaigns and flows through conversations.
Orchestrate across channels
Build and coordinate omnichannel campaigns on a single platform.
Scale your brand with trusted AI
Set the rules and generate results based on your brand voice, guardrails, audiences, catalog, performance, and predictive insights.
Stay two steps ahead with powerful insights
Ask questions, discover trends, and craft fresh tactics based on what’s actually driving revenue.
The AI customer service agent built for B2C
Fast answers are one thing. Helpful answers are another. Customer Agent does both, so your brand can deliver ultra-relevant support in an instant.
Retail-ready and fully customizable
Pre-built skills for order tracking, returns, loyalty, and subscriptions get you live on day one, with the flexibility to customize for anything else your brand needs.
Resolves issues and drives revenue
Customer Agent recommends, converts, and resolves—handling everything from product discovery to post-purchase support, 24/7.
360-degree view of every customer
Every interaction is powered by a complete picture of your customer: purchase history, loyalty status, browsing behavior, and more.
Seamless personalization across channels
Create cohesive service experiences across email, text, chat, and WhatsApp, all with one consistent, on-brand agent.
Built-in trust and reliability
No black boxes. Full audit trails, built-in simulations, and guardrails keep your agent on-brand and on-policy, so your team can focus on what matters.
Personalisation that keeps customers coming back
K:AI handles who to reach, what to say, and when to send it—personalising every message with the right products. All driven by your data.
Understand which customers to focus on and when
K:AI scores every customer on lifetime value, churn risk, and purchase patterns—so you always know who to target and who’s ready to buy.
Features: Predicted CLV · RFM analysis · churn risk
Generate high-performing content in minutes
K:AI enhances what you create—refining content, personalising messages, and optimising delivery across every channel, automatically.
Features: Brand voice AI · segment AI · flows AI · Image Remix · smart translations
Reach customers where and when they convert with right offers
K:AI routes each customer to their preferred channel, delivers at the moment they’re most likely to engage, and personalises what they see—across email, SMS, mobile, and your website.
Features: Personalised Send Time · channel affinity · product recommendations · audience optimisation
Experiment, detect, and continuously improve
K:AI keeps your campaigns improving and protected—testing what works, rolling out winners, and watching deliverability behind the scenes so nothing slips through.
Features: Forms optimisation AI · personalised campaigns · flow anomaly detection · campaign deliverability monitoring · volume warnings · guided warming
AI that works where you do
Klaviyo Claude app
When you want to go deeper, Claude feels less like a tool and more like someone who can just take this off your plate. It pulls your Klaviyo data, figures out what needs to be done, and turns it into finished work you can actually use.
Klaviyo ChatGPT app
Ask a question, get an answer, and take action—without breaking your flow. It’s everything you need, right where you’re already working.
Klaviyo MCP server
Connect any AI agent or tool directly to your Klaviyo data. Build custom workflows, power your own tools, and bring AI into Klaviyo on your terms.
“Klaviyo, supercharged by its powerful AI features, enables us to easily and effectively build complex automated flows that deliver the right message to the right customers, in the right region, at the right time.”
Jarrod Hinvest, Head of ecommerce, Culture Kings
Why K:AI?
It works where you work
K:AI is embedded in every Klaviyo workflow and acts on your behalf across marketing, service, and analytics.
Data you own and trust
K:AI is trained on your brand, website, catalog, and profiles—because AI is only as good as your data.
Continuous innovation
We’ve been building AI features since 2017, with over 40 features available today—and counting.
Open by design
Our remote MCP server allows you to connect Klaviyo B2C CRM with your preferred AI tools.
AI your way
With K:AI, you have the power to use AI your way—from predictive AI for insights and speed to assistive AI for co-creation—and now, K:AI agents that act autonomously.
Klaviyo AI tools and resources
AI for email marketing
Create and optimise high-performing emails with AI-driven insights
What is AI in marketing?
Discover the benefits of using AI in marketing, how marketing teams are using AI, and how to track its effectiveness.
Klaviyo MCP server
Learn how you can connect all your Klaviyo data with the AI tools you use everyday.
Top 6 use cases for Klaviyo Image Remix
Be inspired by the prompts marketers like you are using to easily and instantly update their images with Remix.
Explore the rest of the B2C CRM
Klaviyo AI FAQ
K:AI is AI powering built-in agents that use your real-time customer profile to plan and launch marketing, personalise every send, and resolve customer requests – on one platform, with humans in the loop. Learn more about Marketing Agent and Customer Agent.