At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
We have an incredible team at Klaviyo - collaborative, capable, diverse, fun - and we won’t settle for less. We’re looking for a passionate Senior Talent Acquisition Tech Analyst (Greenhouse) to join our team in our Boston office. This position is a phenomenal opportunity to join a group of innovative and passionate people technology experts and business partners across Talent Acquisition teams. This role is part of the broader People Technology team and will be responsible for the maintenance and development of the Applicant Tracking System (ATS), Greenhouse.
How You Will Make a Difference:
- Identify and resolve process gaps and dependencies by reviewing Greenhouse configuration and workflows to transform the technology landscape, with a focus on user experience, data connections, and data integrity.
- Serve as the primary point of contact for technical support related to our Applicant Tracking System (ATS), Greenhouse.
- Partner with fellow People Tech team members to build end to end connections and configuration between Workday and Greenhouse to provide the best possible end user experience
- Understand stakeholder needs to proactively identify solutions while providing thoughtful advice that balances business needs with the development of innovative and scalable technology solutions. You dig deeper to understand the desired outcome instead of simply taking requests at face value.
- Setup Greenhouse configuration across job templates for global expansion
- Partner with recruiters and TA Ops team members on ATS best practices, new features and process updates
- Partner with the people analytics teams to create reports, dashboards, and data connections to analyze recruitment metrics and provide insights to improve effectiveness of the Talent Acquisition process
- Manage the intake, scope, and execution of technology improvements and modifications to Greenhouse and talent acquisition processes
- Demonstrate excellent time management and project management skills by effectively managing technical requirements gathering, documentation, testing strategies, and technology transition plans, while guiding stakeholders through established standards.
- Continually seek opportunities to stay informed on emerging technology trends, Greenhouse update releases, and talent acquisition technology, particularly in AI, and broader industry changes to offer recommendations & insightful guidance.
Who You Are:
- 4+ years of experience in recruiting ops
- 3+ years of experience with Greenhouse
- 1+ yeas of experience with Workday a plus
- Experience creating scalable, innovative, global, hyper-growth technology solutions for a publicly traded company.
- Motivated and interested in quickly learning and adapting to new processes and technologies
- Self-Starter. Willing to take on the tough projects and challenges to grow and develop.
- Intellectually curious. You have strong analytical skills, proven experience understanding and effectively working across multiple stakeholders.
- Ambitious, creative, radical collaborator, and active listener. You enjoy building things and continually strive to do things better than the status quo.
- Excellent verbal and written communication skills, outstanding organizational skills and attention to detail
- Able to work out of our Boston office
Get to Know Klaviyo
Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses. Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company's hybrid customer-data and marketing-platform model allows companies to grow by fostering direct relationships with customers, without giving up their valuable data to popular big-tech ad platforms. Over 265,000 innovative companies like Unilever, Custom Ink, Living Proof and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com .
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.