Move Between Your Accounts Faster with Multi-Account Users

Managing multiple stores through Klaviyo just got a lot easier. We are excited to announce that Klaviyo users can now be given access to multiple accounts, easily switch between them without having to re-authenticate, and clone flows and templates cross-account all with just a few clicks.

Granting Access To New Users

It’s easy to give a user access to multiple accounts. On the user management page in each account, an Owner or Admin-level user can grant access to an existing user by adding their email address. A user can have different roles in each account, so someone could be an Owner in one account and an Analyst in another.

If the email address added isn’t already associated with a Klaviyo account, they will need to verify their email address and set their password and then they will automatically gain access to each new account. To revoke access from a specific account, simply delete their user in the corresponding user management page.

Cloning Resources Between Accounts

When you have access to multiple accounts, you can switch between them in the account dropdown in the upper-right. You can also clone resources like Flows and Templates between accounts. Do you have a flow that’s working well in one of your stores? Clone it to your others and start sending right away. This is particularly powerful for agencies who have developed a library of flows for their clients, so they don’t need to rebuild flows in each client account.

The same goes for email templates – once you have your template perfected, you can share it with all the accounts you have access to.

We hope this new feature makes it even easier to use Klaviyo, and give all the people access to your account that need it. As always, make sure to assign the correct user role, and remove access when it’s no longer needed. And if you have any thoughts on how we can make Klaviyo even better, please tell us about it – email product@klaviyo.com with the subject line “I have an idea”.

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